Terms & Conditions

By downloading or using the app, these Terms and  Conditions will automatically apply to you – you should, therefore, make sure that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way or use the app to create a product, service, or software that is, directly or indirectly, competitive with, or in any way a substitute for, our app. You’re not allowed to attempt to extract the source code of the app, nor to translate the app into other languages, or make derivative versions. The app itself, and all its trademarks, copyright, inventions, patent,  know-how, database rights and other intellectual property rights related to it, belong to 1VALET.


1VALET is committed to ensuring that the app is useful and efficient. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.


The 1VALET app collects, stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone or other device and access to the app secure. We, therefore, recommend that you do not jailbreak or root your device, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your device vulnerable to malware/viruses/malicious programs, compromise security features and it could mean that the 1VALET app won’t work properly or at all.


You should be aware that there are certain things that 1VALET will not take responsibility for. In order for the app to function properly, you will need to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but 1VALET cannot take responsibility for the app’s functionality if you don’t have access to Wi-Fi, or if you don’t have any of your data allowance left.


If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges, if you use the app outside of your home territory (i.e. region or country) without turning cellular without turning data roaming off. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.


Along the same lines, 1VALET cannot take responsibility for the way you use the app i.e. You need to make sure that your device stays charged. If your device runs out of battery and you cannot turn it on to access the Service, 1VALET cannot accept responsibility.


Although we endeavour to ensure that the app is updated and functional at all times, we rely on third parties to provide information to us so that we can make it available to you. 1VALET accepts no liability for any loss or damage, direct or indirect, you experience as a result of relying on this functionality of the app.


The app is currently available on Apple devices with minimum system requirements of iOS 11, and Android devices with minimum system requirements of Android 6.0., however, this may change, and you will need to download your device’s software updates if you would like to keep using the app.


At some point, we may wish to update or upgrade the app. 1VALET cannot guarantee that app updates or upgrades will work with the software version you have installed on your device. However, you agree to accept updates and upgrades to the app when offered to you. We may also wish to discontinue the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these Terms and Conditions will end; (b) you must stop using the app, and (if needed) delete it from your device.


Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately once posted.

Contact Us

If you have any questions or suggestions about our Terms & Conditions, do not hesitate to contact us at info@1valet.com.